Work From Home $19.78 an hour - Full-time In 2022 Online Jobs
Answer your calling and take the lead at our company from the comfort of your home. As a member of our team, you’ll redefine how our customers engage with the latest product offerings, media and entertainment. It’s an opportunity to be the voice of AT&T – a global leader in communications and technology, in a career where we’ll count on you to deliver a best-in-class customer experience.
In this role, you’ll take the lead in addressing customer questions and concerns on all products and services through case resolution pertaining to a variety of issues. You’ll need a strong attention to detail to maintain appropriate records, prepare required reports and update customer accounts. Each case will provide an opportunity to creatively problem solve ways to address customer issues through various tools and systems. Most importantly, your ability to provide effective and timely resolutions will impact the overall customer experience. There may also be instances where you provide customer support as assigned – this may include selling products and services, collecting past due balances, processing credit applications and/or activating services.
You will also be required to:
- Efficiently navigate between multiple systems to resolve complex customer concerns as it relates to one or more products or services
- Uncover customer wants, interests and needs in each customer interaction to effectively save the product and offer additional products and services
- Demonstrate self-sufficiency through utilizing various support tools to research and resolve complex customer issues in a virtual setting
- Utilize virtual communication tools to engage your manager or support team for assistance
- Remain proficient in explaining customer bills as well as managing billing, rate plan and feature matters for one or more products or services
- Perform basic troubleshooting for one or more products or services
- Adhere to a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer’s call and provide exceptional service.
- This is a full time position (40 working hours per week). Flexibility to work any schedule during hours of operation is essential.
WFH Requirements:
- Must have verified internet service (secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). Company will provide equipment (keyboard, monitor, computer, mobile device, etc.)
- Must maintain workspace in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).
- Be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.
So, what’s in it for you?
We'll offer paid-training that you'll be required to complete from home as well as resources to encourage your career growth. We also offer a competitive compensation package. We also offer a competitive compensation package. This role starts at $19.78 per hour .
- Eligible AT&T wireless plans (up to two accounts per employee; up to 10 lines per account) and wireless accessories
- AT&T Internet (Fiber where available)
- AT&T phone & AT&T wireless home phone
There’s no better time than now to dial into a work from home career with AT&T.
Want to learn more about our work from home roles? Watch this video and apply today! #virtualjob #virtualwork
- In order to qualify for this WFH position, you must reside in the following states: California or Arizona
The JB for Governor campaign is looking to add a diligent, enthusiastic assistant to our digital department to support our content and mobilization programs. JB for Governor is committed to diversity among its staff, and recognizes that its continued success requires the highest commitment to obtaining and retaining a diverse staff that provides the best quality services to supporters and constituents. JB for Governor strongly encourages diverse candidates to apply. JB for Governor is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions based on business needs, job requirements, and individual qualifications without regard to race, religious creed, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity, gender expression, age, sexual orientation, and military and veteran status. JB for Governor will not tolerate any unlawful discrimination or harassment based on any of these characteristics.
About the Job:
- Collaborate with team members to develop digital content and engage supporters in online communities
- Produce and send targeted email blasts and text messages
- Maintain our campaign inbox across platforms, responding back to supporter's most urgent questions/comments and managing story submissions
- Communicate in and help organize supporters on online platforms
- Support the digital team before and during events, including digital trainings, volunteer trainings, and other in-person events
- Perform other duties as assigned to support the digital department and the broader campaign goals
- Some weeknight and weekend work is expected, and hours are likely to increase over the course of the election cycle
About You:
- You may or may not have previous experience working on a digital team or in the political space
- You are a motivated self-starter who is ready to learn the requisite skills to run efficient, effective digital campaigns
- You are able to work quickly and collaboratively in a high-stakes environment
- You are genuinely excited by the opportunity to bring people together online to help re-elect Governor Pritzker and Lieutenant Governor Stratton
- You are organized, detail-oriented, and can juggle multiple tasks at the same time
This is a full-time, in-person position reporting to the Deputy Digital Director, Mobilization based in Chicago, IL. Temporary remote work options can be discussed with the expectation that the position will eventually be fully in-person. The salary band for this role is $4,000-$4,500/month with full health care, dental, and vision benefits.
$16 - $17 an hour - Full-time
The best people listen and then say, “How can I help?” That’s what we do at Capital One. It’s how we take care of our customers. It’s how we’re changing banking for good, with compassion and real solutions. Money can be stressful; getting help shouldn’t be. Our Customer Care team is supported and empowered to be the best people to people. And we’ll have your back every step of the way. That’s life at Capital One.
More Than Just Training, More About You
At Capital One, it’s important that our associates have the necessary skills and know-how to succeed in their roles and best serve our customers. For that reason, we invest heavily in both formal and informal learning development opportunities. Through these training programs and your day-to-day work, you’ll find that successful associates at Capital One will:
Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace change
Demonstrate a strong customer focus rooted in empathy
Communicate effectively with peers, management and customers
Exercise good judgment and independent decision-making skills
Demonstrate exceptional listening, questioning, call control, and de-escalation techniques
Be proactive, have effective time management and organizational skills
Display dependability with a solid attendance record
Maintain sufficient reliable private internet connection, not supplied by use of cellular data (Not a hot spot)
Compensation
$19 per hour
An additional 5% applies to Las Vegas, NV and Wilmington DE
More Benefits, More Health, More Wealth, and More Life
Capital One believes in encouraging you to fill up your cup and come back fresh. Combine that with above and beyond benefits and you might be onto something.
Medical, Dental, Vision, Prescription coverage Day 1
Flexible Schedule Options
Paid Time Off
Wellbeing offerings such as backup childcare and Mental Wellness support
Tuition Reimbursement
Paid Training and Development offered quarterly
Flexible Spending Account
Life Insurance as well as Disability
Disability Insurance
401 K and Stock Purchase Plan
“At Capital One, we strive to attract the best people to give them the opportunity to be great.”
- Rich D. Fairbank, Chairman, Founder and CEO
We believe in the Power of one
Work & Culture at Capital One
Basic Qualifications
High school diploma, GED or equivalent certification
At least 1 year customer service experience
Work at Home Technology Requirements
A secure home office environment that is free from background noise and distractions
A reliable private internet connection that is not supplied by use cellular data (hot spot)
Cable or fiber connections are preferred
Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred - check your download speed using a speed test. A sample one can be found here. To test your home internet from your personal computer at home, type www.speedtest.net into the web browser of your personal computer.
Sustained ability to maintain latency less than 250 ms in voice calls is required
Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption. If you have any questions about your encryption, please consult with your internet provider
A private network is password protected where you have ownership or line of site to every device on the network
Capital One reserves the right to request proof of internet provider, speed and service package from the associate
Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice.
Work at Home Living Requirements
Candidates must live within approximately 100 miles driving distance of 89144 (Las Vegas),33634 (Tampa),23060 (Richmond), 23320 (Chesapeake) and be comfortable coming in person whenever required with no less than 24 hours notice.
If you are unable to attain the required Capital One Work at Home compatible internet access or you live beyond 125 miles of the specified hub site, Capital One reserves the right to rescind this offer.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$14 - $16 an hour - Full-time Work at Home
Now Hiring Customer Service Representatives to be heroes every day, serving our members in need of Emergency Roadside Service. Customer Service Representatives are focused on doing what is right for our members in their time of need while helping them enjoy life’s journey with peace of mind. We are hiring qualified individuals to work from home in Colorado, Florida, Georgia, Illinois, Indiana, Iowa Michigan, Minnesota, Nebraska, North Carolina, North Dakota, South Carolina, Tennessee, and Wisconsin.
Apply today to be a part of AAA - a company known for providing best-in-class service to its members when they need help the most! There is nothing like the feeling of providing safety, security and peace of mind to members and living out our AAA promise.
How you will benefit:
To prepare you for this exciting opportunity, we offer:
- Full-time paid Training beginning May 12th, 2022.
- Hours during Virtual Training Monday through Friday from 10:00 am – 6:30 pm EST/9:00am - 5:30pm CST
- Afternoon, evening, weekend shifts available after training (start and end times may shift slightly based on business needs, flexibility will be required to accommodate occasional schedule slides)
- Voluntary overtime opportunities
As a reward for your passion and commitment, we offer:
- Competitive base pay, $14.00 - $16.00 per hour (based on location) plus shift premium for evening periods.
- $500 sign on bonus, paid in two installments after 90 and 180 days of employment
- Performance based incentives
- $250 Perfect Attendance bonus after 90-days of incident free attendance
- There is also a potential performance based pay increase after 6 months of employment
- Comprehensive benefits package to include Medical, dental, and vision benefits, matching 401(k), paid time off, holiday pay
- Corporate Incentive Program
- Complimentary AAA membership
- Employee Referral Bonus
- Employee recognition program
Qualifications
We are looking for candidates who have:
- High School diploma or equivalent.
- Six months of customer service experience
- Call center experience preferred but not required
- Ability to provide a high level of customer service in a professional environment
- Ability to cross and upsell member benefits
- Ability to operate and navigate a laptop or PC often while using multiple applications to include the Internet, Google Maps, Email, company applications and more. Ability to toggle back and forth between applications.
This position will require that you have the following equipment for training and job performance:
- Desktop or laptop computer with speakers and microphone option
- High Speed Internet access with minimum speeds of 100mb
- Ability to connect to a router/modem with Ethernet cable
- Personal cell phone or home phone
- Ability to download company apps on cell phone or tablet
- Earbuds/earphones with a microphone or computer speakers with a microphone are required for training (to watch videos, etc.). They will also be useful required times for coaching and training once OJT is over.
You can make a difference by helping our members during stressful situations. Come to the rescue by:
- Providing superior customer service during every member interaction.
- Responding to a high volume of emergency road service requests in a call center environment.
- Responding to member needs with empathy and understanding while gathering information and providing solutions to get members back on the road.
- Analyzing member accounts to determine additional products and services that benefit the member.
- Exceeding performance metrics by following our detailed call intake process and efficiently working through calls in a timely fashion.
With our powerful brand and the mentoring we offer, you will find your position as a Customer Service Representative can lead to a rewarding career at our growing organization.
Apply today to join a company that has been trusted for over 100 years and provide peace of mind to our members during life’s journey!
What it’s like to work for us:
We serve our members by making their satisfaction our highest priority. We do what’s right by sustaining an open, honest and ethical work environment. We lead in everything we do by offering best-in-class products, benefits and services. And we value our employees by seeking the best talent, rewarding high performance and holding ourselves accountable.
All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences and viewpoints, realizing our differences make us stronger.
Who we are:
The Auto Club Group helps AAA members enjoy life’s journey with peace of mind by providing innovative solutions, advocacy and membership benefits wherever and whenever they need them. We currently conduct business in 14 states in the upper Midwest and Southeast.
The Auto Club Group has established four long-term enterprise goals:
- Long-term, sustainable, profitable growth
- AAA Membership growth and renewal
- Operational excellence
- Become the “flagship club” of the AAA Federation
Important Note:
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
